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Delivery&Return

Gold Road Trade 2009-06-24

goldroadtrade.ru don't add taxes, VAT, or other hidden charges. You pay us what you see on the order screen, i.e. goods subtotal + shipping cost.

We guarantee the delivery, and please contact us if you need the tracking number or helps, thanks a lot.

Shipping Policy

All the items are well packed to avoid damages during the shipment.
1. All orders will be shipped from our warehouse within 24-48 hours AFTER you successfully paid for it.
2. When you successfully place an order on our website, you will receive an order confirmation within 24 hours from us. Once your order begins its road trip from our warehouse to you, we'll send you another email with tracking information for your package.
3. All parcels will be delivered by EMS, which usually within 6 to 15 business days for arrival.

Return Policy

We want to make sure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may return your UNUSED article of merchandise within 30 business days from the date of delivery.
Refunds are processed after checking returned items integrity and within 30 days from receiving back the item.
The article you wish to return
- can be sent back to us only after you contract us.
- must be unused, unworn and not damaged including original packaging, completely all of tags and accessories.
- must be received within 30 business days from the date of delivery.
Please note that the shipping cost will be paid by us only and exclusively when the return is a result of our error. If you received damaged or wrong merchandise, we advise you to immediately contact our Customer Service within and no later than 5 business days.

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