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Gold Road Trade 2009-05-24

To easily to read the faq, we need to claim that we guarantee the delivery, if you don't receive your package in a few days, please contact us about the tracking number, thanks a lot.

Q:When can i receive my package?

A: It often take 6-15 days usually after you finished payment. Due to some object reasons, for example, bad weather, that will be delayed.

Q:What payment methods do you support?

A:To bring you convenience, we accept the payment of Credit Card online.
We also support western union, money gram, bank transfer, please free to contact us.

Q:Is it safe to make a purchase from your website?

A:It's no doubt that it is safe to shop on our website. Since we start our business, we have received high reputation. We are honest supplier and we seek for long time and mutual benefits. We will not only protect your personal information, but also bring you convenience.

Q: What happens if my shipment is lost or stolen?

A: It seldom happens. If we approve that your package disappears, we will resend you another for impenstate. But if the postal service delivers the package to the wrong address or you have changed your address without notifying us in advance, we can do nothing to recover your Goods.

Q: Is it safe to use my credit card on your site?

A: Yes. We know that you care how the information about you is used an shared and we appreciate your trust in us to do that carefully and sensibly and in full compliance.

Q: Is your merchandise authentic?

A: All our items are purchased from the manufactory directly works for replica stores. We are based in China, and offer the fast worldwide shipping. So we can offer the items at low price without the expenditure for Market channel. But we guarantee that our items are of the high quality among those items being sold all over the Internet.

Q: Do you charge sales tax on any item?

A: No, we never charge any sales tax and we still offer international shipping.

Q: How can I make a return or exchange?

A: Return and exchange services are available on all orders, more information please visit our website.

Q: What kind of information did you get and why?

A: The information includes: - your full name, your address, your phone number, your size and your e-mail address. We collect all the information about you for shipping purpose only, including three main reasons:
I) To process your order till you receive the order comfirm email.
II) To make available the products and services you want.
III) To provide you with the most efficient and effective service possible.

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